TERMS AND CONDITIONS
Terms and Conditions for Text Communications
Effective Date: October 16, 2024
Thank you for considering New Leaf Home Repair and Remodeling for your home improvement needs. To ensure transparency and compliance with regulations, we have outlined the terms and conditions governing our text message communications. Please read this agreement carefully before providing your contact information.
1. Consent to Receive Text Communications
By submitting your mobile phone number, you explicitly consent to receive text messages from New Leaf Home Repair and Remodeling. These communications may include:
•Appointment confirmations and reminders
•Project updates
•Special offers, promotions, and marketing material related to our services
Your consent applies only to communications from our company and cannot be transferred to or used by third parties.
2. Opting In
When you submit your mobile number via our website or other forms (online or offline), you agree to receive text communications in accordance with the Telephone Consumer Protection Act (TCPA) and 10DLC regulations. This includes but is not limited to:
•Providing written consent by checking a box on our forms, confirming you agree to receive text communications.
•Understanding that prior relationships do not automatically constitute consent unless you explicitly opt in.
3. Text Messaging Guidelines
We will use text messaging to communicate essential updates and offers. By consenting, you acknowledge the following:
•Standard messaging rates may apply depending on your phone plan.
•Message frequency will vary based on ongoing interactions with New Leaf Home Repair and Remodeling (e.g., booking services or inquiring about offers).
•Your data will remain private and will not be shared with third parties for marketing purposes.
4. Privacy and Data Usage
We take your privacy seriously. Any personal information you provide, including your mobile number, will be protected and used only for communication and service-related activities. We will not sell or share your mobile number with third-party entities for promotional or marketing purposes. For more details, please refer to our Privacy Policy.
5. Opting Out
You have the right to opt out of receiving text messages at any time. To stop receiving communications:
•Reply to any text message with “STOP” to cease further texts.
We will process opt-out requests promptly. However, please note that we may still send transactional or service-related communications regarding ongoing projects or appointments.
6. Compliance with 10DLC Regulations
We adhere to the 10DLC (10-Digit Long Code) regulations established by The Campaign Registry (TCR) to ensure our text messaging practices are compliant. This includes:
•Registering our text message campaigns with TCR.
•Using only compliant content (excluding SHAFT—Sex, Hate, Alcohol, Firearms, Tobacco—and other prohibited materials).
7. Prohibited Content
New Leaf Home Repair and Remodeling does not engage in or support the distribution of spam, phishing, or inappropriate content. We strictly adhere to carrier policies and prohibit the use of any messaging that involves:
•Hate speech, harassment, or abusive language
•Fraudulent, malicious, or illegal content
•Marijuana-related content, even where legally permissible, per carrier restrictions
8. Violations
If we receive reports of violations or complaints regarding our text communications, we reserve the right to suspend or terminate messaging services until the issue is resolved. We may also be required to share information with carriers or regulatory bodies if requested during an investigation.
9. Changes to the Terms
New Leaf Home Repair and Remodeling reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services following these updates will signify your acceptance of the new terms.
For any questions or concerns regarding these terms or your data privacy, please contact us at 513-740-5323.