Key Questions for Your Contractor

Home renovations can be a significant investment, and finding the right contractor is crucial for a smooth experience. With so many options available, how do you know you’ve found the right company for the job? It starts with asking the right questions. Here’s a guide to help you navigate the process and ensure you make an informed decision.

Are You Fully Insured?

New Leaf Home Repair and Remodeling is a fully insured contracting company. What does that mean for you? You won’t be held liable for damages if anything goes wrong on the job site. Our comprehensive insurance coverage ensures that any risks are transferred to a third-party insurance company, giving you peace of mind.

How Long Have You Been in This Business?

New Leaf has been proudly serving the Greater Cincinnati area since 2020. In four years of business, we’ve cultivated a culture of professionalism, with employees who bring significant experience in home remodeling and excellent communication skills. As a family-owned business, we care for your home as if it were our own.

What Is Your Timeline for Completing the Project?

At New Leaf, we pride ourselves on transparent communication with our customers. When you request a quote, we’ll provide an expected timeline and commit to it. If unforeseen issues arise, we’ll keep you informed every step of the way. With multiple crews available, we can handle several projects simultaneously, ensuring your project receives the attention it deserves.

Will I Have a Dedicated Team Working on My Job?

When you hire a contractor, you want to trust the people entering your home. At New Leaf, we guarantee consistency and professionalism. We do not hire subcontractors; every person working on your project is a dedicated New Leaf employee. Our established crews are committed to completing your project with care and respect.

How Will Any Additional Charges Be Dealt With?

We charge a $75 fee for an estimate, ensuring we allocate our resources to those serious about quality remodels. We are upfront about all expected charges from the outset. If additional costs arise, we’ll communicate them to you promptly. Our commitment to open communication means no hidden fees or surprises.

Do You Offer a Warranty for Your Service?

We stand by the quality of our work with a six-month warranty. If you’re not satisfied with the results, we’ll make it right. Your satisfaction is our priority, and we’re here to ensure your remodel meets your expectations.

Additional Questions to Consider Before Hiring a Contractor

  • What is the payment schedule for services?
  • How can I get in touch with you throughout the project?
  • What will a working day look like on-site? What are start and end times?
  • Where will tools and other materials be stored between days on the job?
  • If there are any disagreements, how will we resolve them?
  • How will permits be handled?
  • Can you provide referrals or testimonials from previous clients? Do you have pictures of your previous work?
  • Will there be a contract, and how does that work with your company?
  • How will you protect my property?
  • Will you provide updates throughout the project?

Get Started with New Leaf Today!

At New Leaf, we’re dedicated to making your home renovation project go smoothly and efficiently. Our experienced team is here to answer your questions and provide top-notch service. Call us today to schedule a consultation and receive a detailed quote. Let’s bring your vision to life!

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New Leaf